Outbound Call Center Service Provider
Goalconsult has an outstanding record in outsourced customer services and outbound call center services expertise, and we blend reliable platform services with industry-leading hardware and software applications to deliver best-in-class customer experience solutions at any scale.
Outbound Call Center Outsourcing Solutions
We help you find, acquire, and engage customers across all industries. Our unique outbound call center service provides your company the contact center associates, training, facilities, technologies, and operational expertise to create exceptional customer experiences across all touch-points.
Our Outbound call centre services include:
Telemarketing
Telemarketing campaigns are a proven and cost-effective method for selling products and services to a large target audience. Using a qualified list of prospects, telemarketing campaigns can increase sales, profits and customer satisfaction without increasing your staffing and training costs.
Telesales
GoalConsult’s dedicated telesales agents are ready to manage your business-to-business (B2B) or business-to-consumer (B2C) telesales programs. Our agents are courteous, helpful and professional manner creates customer interest and helps retain their business.
Lead Generation
Let us do the hard part. Researching, profiling and identifying your ideal B2B or B2C customers can be a tedious and time-consuming process. It requires the dedication of countless hours, taking your salespeople away from focusing on what they do best. Let GoalConsult’s Lead Generation Services do the hard work for you. We’ll research the market, find and qualify viable prospects, and gather detailed insight into their current business needs.
Market Research Data Collection
GoalConsult’s Market Research Data Collection Services specialize in helping you and your clients collect critical consumer data so you can measure customer satisfaction and loyalty, gauge satisfaction and evaluate purchasing patterns and ensure your marketing efforts reach their full marketplace potential.
Seminar & Event Registration
Your seminar, special event and webinar attendees deserve first-class treatment. Registrations must be handled accurately by courteous staff who often provide the first customer experience associated with your event. t’s Seminar and Event Registration Services specialize in securing attendance to events across a broad range of industries, including hospitality, transportation, financial/ banking, insurance, education and many more.
Appointment Setting
Here in GoalConsult, we can set quality appointments with the right decision-makers for your business, medical services or organizations. Time truly is money as such your sales representatives are constantly trying to keep up with the demands of their schedules and closing deals. Our agents can cold call for you and your team. We will take your leads, make the cold calls and set face-to-face sales appointments for your sales staff.
And Many More Outbound Services
We provide other Outbound services as well such as:
- Sales Lead Follow-up
- Service Satisfaction Follow-up
- Surveys & Customer Acquisition
- Cold Calling
- E-mail & Direct Mail Follow-up
- ETC